Refund policy

 Return & Refund Policy

Returns We accept returns within 14 days of delivery. Items must be unused, unwashed, and in their original condition with all tags attached. We do not accept returns on final sale items.

How to Initiate a Return To start a return, email us at support@morotopia.com with your order number and reason for return. We'll respond within 1–2 business days with instructions.

Refunds Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days. Please note that original shipping costs are non-refundable.

Exchanges We do not offer direct exchanges. If you'd like a different item, please return your original order for a refund and place a new order.

Damaged or Defective Items If your item arrives damaged or defective, contact us at support@morotopia.com within 7 days of delivery with photos of the issue. We'll make it right.

Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Contact Us For any return or refund questions, reach out at support@morotopia.com.